FAQs

Incense warming is a way of enjoying botanical incense with gentle heat instead of direct burning. A tealight warms the botanicals from below so they release aroma slowly, with very little smoke and no ash.

Traditional incense is burned directly, which creates more smoke and leaves ash behind. Soul Space is designed for warming instead of burning, so the scent unfolds more gently and the botanicals toast on the screen rather than turning into ash.

Our holders are made for loose botanical incense blends, resins, woods, herbs, and other natural aromatics that respond well to gentle heat. Different materials warm differently, so we recommend starting with small amounts and adjusting based on the material and the scent strength you want.

Most standard-size tealight candles are compatible with our incense holders. We do not recommend beeswax tealights, because they can burn hotter than delicate botanicals need.

For the gentlest, lowest-smoke experience, trim the wick to about 1/8” to 1/4” before each use.

We recommend to sprinkle a teaspoon of incense on the screen.

The incense does not burn down like stick incense, so we describe the experience by scent time rather than burn time. In most cases, one standard tealight gives about 4 hours of aroma, depending on wick height, how much incense you use, and where it sits on the screen.

Many customers leave the incense on the holder until the tealight goes out, but always extinguish the candle if you are leaving the space.

We recommend placing fresh incense on the incense holder any time you relight your tealight candle.

We spend a lot of time experimenting and tweaking our blends to get the strength just right. Our unique warming method creates a fragrant, but gentle scent. Just like ambient background music, our scents accompany, but never overpower.

We calculate scent time by the tealight duration. A standard tealight usually lasts about 4 hours, and that is typically how long the incense will continue releasing aroma during a session.

Each incense container should last at least 20 usages.

Yes, you may notice a small amount of smoke, especially if the wick is too high or the incense is piled in the hottest part of the screen. Because the botanicals are warmed instead of directly burned, the experience is much lower-smoke than stick incense or charcoal and leaves no ash.

If you want the gentlest experience possible, trim the tealight wick before each use and spread the incense lightly across the screen rather than piling it in the center.

After some time on the incense warmer, the incense will begin to look “toasted” (think of bread after it’s been in the toaster). This is normal, and is especially common with delicate herbs such as rose. However, the incense does not liquify or turn to ash.

Some customers with pets tell us Soul Space works better for their homes than traditional incense. Because every animal is different, we do not claim our incense is pet-safe.

Use in a ventilated space, keep the warmer out of reach, and let pets leave the area if they want to.

Our botanical incense blends are specifically formulated for use atop our incense holders but they can also be burned using the traditional charcoal method of loose incense burning. This will of course alter the scent of the incense.

Resins are naturally produced plant material (similar to a tree gum). Resins are typically harvested from the bark of trees and plants. Some of our favorite resins are frankincense, myrrh, and copal.

Yes! Our incense holder is a fantastic alternative to charcoal burning. Resins melt at different temperatures and we only use resins in our blends that do not melt on the screen. While testing out your resins we recommend placing a small piece of aluminum foil on the screen under the resin to see how it burns.

No. Because the holder uses a lit tealight, it should never be left unattended. Always place it on a stable heat-safe surface, keep it away from anything flammable, and extinguish the candle before leaving the room.

We love talking all things incense! Send us an email at hello@soulspaceincense.com or contact us here.

More than anything, we want you to love your Soul Space products! If you have any questions about how to use your incense holder or feedback about the product please email us at hello@soulspaceincense.com. With feedback, we can ensure that we are creating the best product that we can.